1
Connect your knowledge
Upload PDFs, Word, Excel, CSV or Markdown, or let upon shift crawl your website. Your content becomes searchable knowledge in 14 languages.
Now in private beta
AI-Powered. Future-Focused. Shift-Ready.
Train an AI chatbot on your own documents and website, launch it across web, WhatsApp and social, and capture every lead along the way.
AI assistants that can give you voice responses are coming soon!
14
languages
6
channels
99.9%
uptime
5 min
to launch
How it works
Live in four steps
From your first upload to a live assistant on every channel, no code, no infrastructure.
2
Train & tune
Give your bot a personality, pick an AI model, and add manual Q&A pairs for answers that must always be exact.
3
Preview on your site
Generate a shareable preview link and see exactly how the assistant looks and behaves before it goes live.
4
Go live everywhere
Publish to your website and connect WhatsApp and social channels. Capture leads and follow every conversation in your dashboard.
AI Chatbots
Unleash your website's genius in seconds
Your bot answers accurately from a knowledge base built out of your PDFs, Office files and live website, and you stay in control of every reply.
See how it works-
Knowledge from uploads & web crawls 100%
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Grounded answers powered by RAG 100%
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14-language support out of the box 100%
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Manual Q&A pairs for exact answers 100%
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Unanswered-question tracking 100%
The platform
Everything in one dashboard
upon shift isn't just a chat widget. It's a full control room for your AI support, from knowledge to leads.
01
Knowledge base (RAG)
Documents and crawled pages are chunked, embedded and retrieved so every answer is grounded in your real content.
02
Manual Q&A pairs
Guaranteed answers that run before the AI, perfect for prices, policies and FAQs, with no model cost.
Unanswered questions
Every question the bot couldn't match is logged. Turn it into a Q&A pair in one click and close the gap.
04
Lead management
Bots collect name, email and phone inside the chat and organize them by status, new, contacted, qualified, won.
Chat logs & analytics
Filter conversations, track satisfaction, response time and tokens, and export everything to CSV or JSON.
06
Models & smart translation
Choose the model that fits your budget and let smart translation reply in your customer's language automatically.
Why upon shift
Built for teams who ship
Everything you need to launch a production-grade AI assistant, without writing a line of code.
Instant setup
Your bot is live in minutes. No code, no infrastructure, no headaches.
Learns from your knowledge
PDFs, Word docs, spreadsheets, your website, all become long-term memory.
Accurate, grounded answers
Retrieval-Augmented Generation keeps replies tied to your real data, not guesses.
Lead capture built-in
Collect contact info inside the conversation and feed your sales pipeline automatically.
Real-time analytics
Conversation volume, satisfaction, unanswered questions, all in one dashboard.
24/7 service
Nights, weekends, holidays, your customers always get an answer.
OmnichannelWhere your customers are,
Where your customers are,
your bot is there
A single bot can be run on any channel. Integrations vary depending on your package.
WhatsApp
Business API
Facebook Messenger
Pages
Instagram Direct
Inbox
Web Chat Widget
Live chat bubble embedded on your own website
Webhook
Integrations
Lead collection
Forms
Coming soon · 2026
Pricing
Tailored plans designed for you
Start free, upgrade when you're ready. No hidden fees, cancel anytime.
FAQ
Frequently asked questions
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No. You upload your content, tune your bot and paste one snippet on your site. Everything else is managed from the dashboard.
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PDF, Word (.docx), Excel (.xlsx), TXT, CSV and Markdown, or let upon shift crawl your website automatically.
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The knowledge base and answers work across 14 languages, and smart translation replies in your customer's language.
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Yes. Manual Q&A pairs run before the AI, so prices, policies and key FAQs always return the exact answer you set, with no model cost.
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Every unmatched question lands in the Unanswered Questions report. Convert it into a Q&A pair in one click and the gap closes.
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Start on your website, then connect WhatsApp and social channels. One bot, one knowledge base, one analytics dashboard.
Ready to shift?
Scale your brand and earn more revenue
Join the teams replacing repetitive work with calm, reliable AI that answers from their own knowledge.